Press Release Sample
Gartner Reinvents Productivity With Newest Release Of Customer Engagement Software
STANFORD, Connecticut - March 15, 2022 - Gartner is the leading thought leader in customer service productivity insights - now paving the way to providing customer-centric strategies that deliver high quality service experiences. Gartner has cornered the market by elevating the customer experience with tactical features, from strategy to budgeting. Gartner’s new customer-centric experience software platform has analyzed thousands of leadership transitions and uncovered various insights that can leverage productivity with profit.
Perhaps most impressive is Gartner’s human capital management (HCM) software, which provides client assurance by selecting vendors with the best fit for the organization's needs- at the right price point. By identifying specific performance patterns, Gartner’s innovative software makes it easier to predict which content assets would be more likely to stimulate interest.
To further engage with their client base, Gartner also deployed podcasts, guides, and templates that help transition companies’ thought leaders into new positions, and helps them establish themselves as effective enterprise leaders, as almost half of executives and customer service managers tumble and underperform in a transitory role. Gartner’s automated reporting distributes weekly updates, expanding organizational awareness, staking proof of ROI and increased executive buy-in. Gartner’s frameworks ultimately demonstrate their ability to support business objectives. By providing guides for clients to incorporate, the fastidious company has launched their way into a success story.
Gartner’s innovative framework comes from using content intelligence and key insights to ascertain client impact, while supercharging the user experience. Fueled with exceptional content, Gartner also has an organized platform to parse content into news worthy articles, which supplement their featured insights guide with dedicated collections of articles built around relevant stories. This approach allows for integration of the user experience that benchmarks diagnostics and offers cost optimization and customer support, while juxtaposing content as an invaluable resource, rather than an interruptive nuisance.
Through content intelligence Gartner allows their customer base to tap into a wealth of new data about their visitors and how they engaged with different contextual assets. Content intelligence is the main driver for Garner that helps them both stand out from the pack, while adhering to their pillars of procuring actionable, objective insight for executives and their teams.
About Gartner
Gartner is among the world's largest AI computational software firm, with 16,000 associates providing over 40 years of insight, in over 100 counties, helping millions of people every year make smarter software decisions by delivering insights to executives and their teams.
Their expert guidance and tools enable faster, smarter decisions and protocols, that help convert insights into action! Gartner’s main utility is assisting clients a navigational map through complex landscapes and rapid shifts in today's business environment to deliver on critical business priorities and operations.
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